Privacy Policy

1. Information Collection

Account Information: We collect your name and email address to manage your subscription.

Metadata: We may analyze metadata from your SOAR packs (e.g., versioning, integration types) to provide governance insights.

No Sensitive Log Access: Unless explicitly authorized by a specific integration you enable, we do not store your underlying security logs or sensitive PII from your internal SOC environment.

2. Use of Information

We use the collected data strictly to:

• Provide governance and health-check reports.
• Notify you of critical updates or security patches for your packs.
• Improve our underlying detection and governance algorithms.

3. Data Security

As a cybersecurity-focused organization, we utilize high-level encryption (AES-256 at rest and TLS 1.2+ in transit) to protect any data processed by the Service.

4. Your Rights

Pursuant to the Texas Data Privacy and Security Act (TDPSA), you have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at the email below.

Contact & Company Information

Company: Lumynex

Email: support@soarpackguardian.com

Address: SOAR Pack Guardian, P.O. Box 312, Melissa, TX 75454